Privacy policy
Effective July 15, 2026. This plain-language policy describes the data used to operate mentionpop.
Data we collect
We collect account and billing identifiers, business details and prompts submitted for monitoring, product usage and security logs, and the AI/search responses needed to generate reports. We do not require sensitive personal information.
How we use it
We use data to provide scans and reports, process subscriptions, deliver service email, prevent abuse, troubleshoot errors, and meet legal obligations. We do not sell personal information or use client monitoring data to train our own model.
Service providers and transfers
Cloudflare hosts the application and database. DataForSEO and Perplexity may process prompts; Paddle processes billing; Resend delivers email. These providers may process data outside your country under their own terms.
Retention and security
We keep account data while the service is active and retain limited records afterward for billing, security, and legal needs. We use access controls, prepared database statements, capped raw payloads, and authenticated administrative routes, but no online service is risk-free.
Your choices
To request access, correction, or deletion, email support@mentionpop.com. We may retain records we are legally required to keep.